‹ Support & Legal
Upcoming scheduled maintenance
Please note the upcoming scheduled maintenance windows that may affect your hosting or access to your online services.
If you require more information about the maintenance windows, wish to confirm if your account is affected, or experience issues after the maintenance windows has passed, please be sure to open a support ticket by sending an email to firstname.lastname@example.org or online at https://tickets.v3.ca.
JUNE 8, 2023 – 12AM PACIFIC / 1AM MOUNTAIN – COMPLETED
EMERGENCY MAINTENANCE – YVR DATA CENTRE
We would like to notify you about an important emergency maintenance by our upstream provider on June 8th, 2023 PDT. The maintenance window is planned from 12:00 AM to 6:00 AM PDT.
While we strive to minimize any impact on our services, there is a possibility of short network outages upwards of 1 hour during this maintenance period. We apologize for any inconvenience this may cause.
Please rest assured that our team will be actively monitoring the situation and working diligently to restore services as quickly as possible. We appreciate your patience and understanding.
JANUARY 20, 2023 – 8PM PACIFIC / 9PM MOUNTAIN – COMPLETED
EMERGENCY FILE SYSTEM CHECK – YVR DATA CENTRE
Please be advised that we will be performing an emergency file system check on one of our Vancouver based shared hosting servers. Websites and email on the affected server will be offline during this time. We are hoping that the problem is resolved quickly but downtime could be as long as 1 or 2 hours.
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