For customers, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with V3. V3 will not, at any time, lease, rent, sell or otherwise provide your personal information to any third party unless ordered by a court of law in our legal jurisdiction to do so.
We are committed to safeguarding your privacy. Contact us at firstname.lastname@example.org if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – V3 Media
Data Protection Principles
We promise to follow the following data protection principles:
- Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
- Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
- Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
- Processing is limited with a time period. We will not store your personal data for longer than needed.
- We will do our best to ensure the accuracy of data.
- We will do our best to ensure the integrity and confidentiality of data.
Data Subject’s rights
The Data Subject has the following rights:
- Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
- Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
- Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
- Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
- Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
- Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
- Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
- Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
- Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
- Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
- Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.
What V3 collects
When you visit our web site, our web server collects basic user information about you that includes your ISP’s domain, the time you accessed our web site, and the pages from within our web site that you visit.
Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited.
Information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.
How do we use the information we collect?
The basic user information collected is used to help us analyze web traffic and to improve the content of our web site. Cookies may be used to facilitate your customer interaction with us.
Note that our site may provide links to products and services offered by other companies; the company’s web site that you link to will be able to determine that you linked from our web site.
We use your Personal Data in order to:
- provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
- enhance your customer experience;
- fulfil an obligation under law or contract;
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
- to identify you;
- to provide you a service or to send/offer you a product;
- to communicate either for sales or invoicing;
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
- to send you personalized offers;
- to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
- to conduct questionnaires concerning client satisfaction;
As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.
With your consent we Process your Personal Data for the following purposes:
- to send you newsletters, service notifications and campaign offers;
- for other purposes we have asked your consent for;
We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
- the link between purposes, context and nature of Personal Data is suitable for further Processing;
- the further Processing would not harm your interests and
- there would be appropriate safeguard for Processing.
We will inform you of any further Processing and purposes.
Who else can access your Personal Data
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience.
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
How we secure your data
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
We do not intend to collect or knowingly collect information from children. We do not target children with our services.
Cookies and other technologies we use
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.
- Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
- Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
- Analytics cookies – these cookies are used to track the use and performance of our website and services
- Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
V3 servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of unacceptable content or links include: pirated software, hacker programs or archives, Warez sites, MP3, and IRC bots.
Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include but are not limited to the following: unauthorized access, use, probing, or scanning of systems security or authentication measures, data, or traffic; interference with service to any user, host, or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system, broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
Please view V3’s Terms of Service / Acceptable Use Policy in its entirety.
V3 servers may not be used to transmit spam or any kind of unsolicted commercial email whether the recipient is within V3’s network or outside of V3’s network. This includes sending spam to V3’s clients and anyone hosted on V3 servers. Any party broadcasting spam or any kind of unsolicited commercial email will immediately be reported to their ISP and spam reporting agencies. V3 also reserves the rights to bill any party responsible for the unauthorized use of V3 servers for transmitting spam or any kind of unsolicited commercial email up to $100 CAD per reported or discovered message. It is the responsibility of the sender to ensure that any recipient on their mail list has authorized the inclusion of their email address into their mailing list and will be responsible to provide proof of the authorization. This section is not restricted to V3 clients.
DMCA at V3 Mediaworks
V3 Mediaworks has clients and resources located in the United States. By virtue of these facts, international treaties, and our desire to continue doing business in the US, V3 Mediaworks will act immediately to comply with the DMCA’s safe harbor for Internet Service Providers provision.
The Digital Millenium Copyright Act (DMCA) of 1998 is a United States federal law that is designed to protect copyright holders from online theft.that is, from the unlawful reproduction or distribution of their works. The DMCA covers music, movies, text and anything that is copyrighted. More importantly, the law involves you, because there is a good chance you might be breaking the law, even if you are not aware that you are.
You could be in violation if:
- you install scripts or php code that you are not authorized to use or have not paid for.
- you use photos or other images on your website that you are not authorized to use or have not paid for.
- you upload copyrighted material to your website whether or not you make it available for download
A simple rule of thumb to help you identify which materials are protected by copyright and which are not: If you would typically pay for it, then it is probably protected. If it’s a movie from the theatre, a DVD or a tape, then it is probably protected. If it is a song from the radio or one that you would buy at a music store, then it is probably protected.
If you are using any of V3’s resources, including mail services, web services, dns/domain services, or network services, then V3 Mediaworks is an Internet Service Provider to you. The DMCA requires ISPs to take down or block access to copyrighted materials in a timely fashion when notified that subscribers are sharing copyrighted files across their network.
As supported by our Terms of Service / Acceptable Use Policy (section 6.5), the use of V3’s resources for the purpose of illegally distributing, storing or using copyrighted works is prohibited.
Upon receipt of a legally submitted notice, as defined in Section 512 of the Digital Millennium Copyright Act (DMCA), V3 Mediaworks will act immediately to comply with the DMCA’s safe harbor for Internet Service Providers provision. These actions shall collectively be referred to as “compliance measures” and may include any of the following:
- Disabling access to the V3 network from the cited computer.
- Disabling access to any Web site(s) or online storage space(s) cited.
- Removal of any directory listings, such as web links, to the allegedly infringing works.
- Any other action necessary with respect to “blocking or disabling access to the alleged infringing works” as required under the DMCA Section 512.
Upon enacting “compliance measures”, V3 Mediaworks will identify the source of the alleged infringement and take appropriate actions to ensure that the illegal acts do not continue.
When a complaint is received, V3 Mediaworks tracks down the location of the infringement, and disables network access for that location or device. V3 Mediaworks then attempts to identify the owner and inform him or her of the reason for this action. The owner is given the opportunity to refute or admit to the infringement. Violators are instructed to cease sharing or using all copyrighted materials and are issued a warning that the behavior is a violation of the AUP (as well as federal law). Even after this process the copyright owner still has the option to sue for damages, and has everything they need to file suit.
In compliance with the Digital Millennium Copyright Act (“DMCA”), please send DMCA notifications of claimed infringements to:
Lantzville, BC Canada
All code and images on the V3 website is Copyright by V3 Mediaworks except for those images and code that are Copyright their respective owners. Code and images from this website may not be used without written permission by their owners.
Privacy Contact Information
Data Protection Officer
Last modification was made August 29, 2018.